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Client Satisfaction form
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1. How likely is it that you would recommend Applied Technology Group to a friend or colleague?
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10
2. Overall, how satisfied are you with Applied Technology Group?
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Very satisfied
Somewhat dissatisfied
Somewhat satisfied
Very dissatisfied
Neither satisfied nor dissatisfied
3. Which of the following words would you use to describe our service? Select all that apply.
Good value
Knowledgeable
Poor quality
Prepared
High quality
Organized
Reliable
Impractical
Unique
Overpriced
Ineffective
Useful
4. How well does our solution meet your needs?
Extremely well
Not so well
Very well
N/A
Somewhat well
5. How responsive have we been to your questions or concerns about our solution?
Extremely responsive
Not so responsive
Very responsive
N/A
Somewhat responsive
6. How well did Applied Technology Group prepare you for the transition to the new solution?
Extremely well
Not so well
Very well
N/A
Somewhat well
Do you have any services that you wish ATG offered?
Do you have any other comments, questions, or concerns?
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